About us
We make the difference through medical excellence
911 Travel Assistance is an international medical platform operating across Tunisia. We provide structured, reliable and continuous care for international patients, tourists, expats and residents, with 24/7 availability throughout major tourist and urban areas.
We handle complete emergency workflows: hotel or home consultations, medicalized ambulance transfers, private-clinic admissions, and direct coordination with international travel insurers and assistance companies.
Our mission is to deliver reliable continuity of care, rigorous medical organization and immediate 24/7 support for every patient in Tunisia.
911 Travel Assistance delivers end-to-end medical assistance solutions in Tunisia for international travelers, hotels, insurance companies, embassies and healthcare partners.
International medical assistance 24/7
Coordination with international travel insurers
Medical repatriation and evacuation
Emergency doctor at hotel and home
Medicalized ambulances and intercity transfers
Medical assistance for seniors and dependent patients
Get to know us
Travel with peace of mind, starting now
911 Travel Assistance provides a structured medical organization ensuring fast, safe care aligned with international standards for every patient in Tunisia.
24/7 emergency medical management
International patient follow-up
Continuous support for insurers and families
Personalized medical coordination
Fast and innovative medical solutions
Comprehensive medical care in Tunisia
Our assistance service
An international medical organization serving every patient
Our platform provides full medical and administrative case management for international patients and their insurers. We prepare detailed medical reports aligned with international standards to support financial coverage, medical follow-up and continuity of care.
Operating across all of Tunisia, 911 Travel Assistance intervenes in Tunis, Sousse, Hammamet, Monastir, Mahdia, Djerba, Tabarka, and in desert and southern regions to deliver fast, safe and reliable support.
Medical standards & coordination with international assistance companies
Frequently Asked Questions - 911 Travel Assistance Tunisia
24/7 international private medical assistance for travelers in Tunisia: hotel doctor, medicalized ambulance, hospitalization, insurance coordination and medical repatriation.
1. Do you provide medical assistance for tourists in Tunisia?
Yes.
911 Travel Assistance is an international private medical assistance service dedicated to travelers in Tunisia.
24/7 medical intervention across Tunisia: hotel doctor visits, medicalized ambulance, hospitalization and coordination with international travel insurers and assistance companies.
2. Can doctors consult directly at hotels?
Yes.
Emergency doctors are available for consultations in hotels, resorts, villas, tourist residences and guest houses.
Hotel doctor service available in Djerba, Tunis, Hammamet, Sousse, Monastir, Mahdia, Tabarka, Tozeur and southern Tunisia.
3. Do you operate medicalized ambulances throughout Tunisia?
Yes.
Private medicalized ambulance service is available 24/7 across Tunisia.
Interventions from hotels, roads, airports, private residences and desert areas. Transfers to private clinics, hospitals or airports for medical repatriation.
4. What should I do in a medical emergency during my stay in Tunisia?
Contact our 24/7 international medical coordination immediately.
We dispatch a hotel doctor or medicalized ambulance depending on the patient's condition, orient to the most suitable private clinic, and ensure continuous follow-up.
5. Do you work with European travel insurers?
Yes.
We coordinate directly with European and international travel insurers: case opening, medical reporting and payment guarantee requests.
In most cases, insured patients do not need to advance medical costs.
6. Can you arrange hospitalization in a private clinic in Tunisia?
Yes.
We quickly arrange hospitalization in top private clinics in Tunisia based on pathology, location and insurance coverage.
Complete medical and administrative follow-up is provided throughout hospitalization.
7. Do you organize medical repatriation to Europe?
Yes.
We organize complete medical repatriation from Tunisia to Europe, in coordination with insurers, physicians and medical air carriers.
Patient support is provided through transfer to the country of origin according to medical needs.
8. Do you only operate in Djerba?
No.
We provide national medical and ambulance coverage across Tunisia: Djerba, Tunis, Hammamet, Sousse, Monastir, Mahdia, Tabarka, Tozeur, Douz and southern Tunisia.
Our medical network enables rapid intervention in all major tourist areas and cities.
9. Are your medical reports valid for insurance reimbursement?
Yes.
Detailed medical reports compliant with international standards. Medical certificates, reports and billing documents are provided for insurance procedures.
10. Do you provide medical assistance for seniors and long stays?
Yes.
Medical assistance is available for seniors and long stays in Tunisia, with consultations at hotel, home or residence and coordination with families, insurers and clinics.
11. Why choose 911 Travel Assistance in Tunisia?
- International private medical assistance specialized for travelers
- Hotel doctor coverage in all major Tunisian tourist areas
- Medicalized ambulances across Tunisia
- Direct coordination with international travel insurers
- Rapid 24/7 intervention for medical emergencies in Tunisia
Medical emergency 24/7
Call our international medical coordination immediately.
Leader in private medical assistance and medical transport in Tunisia
Medical blog: expertise, coordination and international assistance
Our teams share expertise on international medical assistance, insurer coordination and emergency management in Tunisia.
Medical coordination 24/7
Need immediate coordination?
Send your request and our medical team will call you back 24/7 anywhere in Tunisia.
Immediate emergency