Private ambulance in Houmt Souk
In Houmt Souk (Houmt Essouk), our ambulance operates in the medina, around the port, in Erriadh, in Mellita and in the Djerba-Zarzis airport area. It collects patients from their home, a guesthouse or a medical practice.
It also provides transfers between the hospital or a clinic in Houmt Souk and another facility, on the island or on the mainland.
Private ambulance in Midoun
In Midoun and throughout the tourist area, from Sidi Mahrez to Aghir via La Seguia, the ambulance comes to the entrance of your hotel or residence. The team goes up to collect the patient from their room.
If hospital admission is necessary, the patient is taken to the clinic in Djerba suited to their case.
An ambulance equipped like a care unit
Our ambulances with medical care carry the equipment needed to monitor and treat a patient during the journey:
• multiparameter monitor and defibrillator;
• transport ventilator and oxygen;
• electric syringe pumps;
• suction unit;
• stretcher and carry chair for stairs and narrow corridors;
• immobilisation equipment for injuries;
• emergency response bags and emergency medicines.
On board, a team trained in emergency care accompanies the patient. An emergency doctor is present when the patient's condition requires it.
When should you call a private ambulance?
• Feeling unwell, chest pain, breathing difficulties, a fall or an accident.
• Transfer from a hotel or home to a clinic in Djerba.
• Transfer between two facilities, including long-distance journeys to Sfax, Sousse or Tunis.
• Return home or to a hotel after a hospital stay.
• Journey to Djerba-Zarzis airport for medical repatriation.
Prices and insurance
Private ambulance services are chargeable. You are given a quote before departure.
If you have travel insurance or assistance cover, we contact your insurer directly to arrange cover. Have your insurer's name and policy number ready.
What to say on the phone
• The exact address: neighbourhood, hotel name and room number, or GPS location via WhatsApp.
• The patient's age and what happened.
• Whether the patient is conscious and breathing normally.
• Your preferred destination, if you have one.

