Private ambulance in Tunis 24/7: Greater Tunis, Tunis-Carthage Airport and clinic transfers

When should you call a private ambulance in Tunis?

• Transfer to a clinic or hospital for admission, an examination or a scheduled procedure.
• Transfer between two healthcare facilities in Greater Tunis, with medical monitoring if necessary.
• Hospital discharge: taking a bedridden patient home or to their hotel, with stretcher assistance.
• Bringing a patient from Sousse, Monastir, Sfax, Djerba or another region to Tunis for specialist care.
• Returning to the home region after surgery or a clinic stay.
• Transfer to Tunis-Carthage Airport for medical repatriation.
• Meeting a patient arriving at the airport for treatment in Tunisia.
• An urgent request at home or at a hotel, assessed by the coordinating doctor to choose the appropriate response.

Areas covered in Greater Tunis

Greater Tunis comprises the governorates of Tunis, Ariana, Ben Arous and Manouba. We arrange door-to-door transport after confirming the conditions of care.

Governorate · Districts and towns

Practical arrangements

Our organisation in Tunis: our coordination centre assesses the request, organises transport and confirms the resources available according to the collection point, destination, patient’s condition and availability. The arrival time is given during the call; it depends particularly on traffic, distance and the level of care required.

For a scheduled transfer from another region, departure and admission in Tunis are arranged in advance. All missions are coordinated under our medical direction. See our medical assistance in Tunis (https://911travelassistance.com/en/areas/tunis) page.

Emergency doctor at home or at your hotel in Tunis

Not every situation requires an ambulance. For a fever, gastroenteritis, pain or feeling unwell without signs of serious illness, our centre can arrange a consultation at your hotel or home in Tunis. The exact area, doctor’s availability and arrival time are confirmed during the call.

The doctor examines the patient, provides appropriate care, issues a prescription and supplies a medical report for insurance purposes. If tests or hospital admission are necessary, the team arranges the next stage of care.

When appropriate to the situation, a teleconsultation can provide an initial medical opinion. It does not replace an on-site emergency response. The coordinating doctor directs you towards the appropriate solution.

See our pages on a doctor at your hotel (https://911travelassistance.com/en/doctor-at-hotel) and 24/7 medical teleconsultation in Tunisia (https://911travelassistance.com/en/blog/medical-teleconsultation-24-7-in-tunisia).

Which ambulance for which need?

The vehicle, equipment and team are chosen according to the patient’s condition and the monitoring needed during the journey. The coordinating doctor makes this choice before transport.

Situation · Transport and accompaniment

Practical arrangements

For details of transport options, see our medical ambulance (https://911travelassistance.com/en/medical-ambulance) page. Severe breathing difficulty, loss of consciousness or concerning chest pain requires an urgent call to 190.

Tunis-Carthage Airport: medical departures and arrivals

• Transfer from a clinic, hotel or home to the agreed handover point at the airport.
• Transfer up to the aircraft when airport authorisations and airline arrangements allow.
• Handover to the flight’s medical team and transfer of the medical records.
• Meeting a patient arriving from abroad, then transport to the facility expecting them.
• Coordination with the insurer and airline for medical formalities and necessary assistance.

Practical arrangements

Provide the flight number, date, time and patient’s needs: seated or lying down, prescribed oxygen, mobility assistance or medical escort. Feasibility and arrangements are confirmed before departure. See our medical repatriation (https://911travelassistance.com/en/medical-repatriation) page.

Tunis clinics and transfers from other regions

A transfer to Tunis may be needed for a specialist opinion, a procedure or hospital admission. The facility is selected according to the medical indication, availability and, where applicable, the insurer’s agreement.

In particular, we coordinate:

• Journeys between Tunis, Sousse and Monastir, with a route planned around the collection point and receiving facility.
• Transfers from Sfax, Mahdia, Kairouan and the South, with a doctor on board if the patient’s condition requires it.
• Transport between Tunis, Djerba and Zarzis. A road journey or a combination of ambulance and domestic flight may be considered according to medical advice, flight availability and airline acceptance.
• Return to the home region after hospitalisation.

Practical arrangements

Before departure, we coordinate reception with the receiving department and send the necessary medical information. Continuity of care must be organised from collection until the patient is settled at the destination.

See our clinic admission (https://911travelassistance.com/en/hospitalization) page and the article on private ambulances in Tunisia for medical transfers (https://911travelassistance.com/en/blog/private-ambulance-in-tunisia-for-medical-transfers).

What happens when you call

1. Call +216 97 911 911 or send a WhatsApp message. The coordination centre answers 24 hours a day.

2. Give the collection and destination addresses, patient’s age, condition, current treatments and preferred date.

3. The coordinating doctor assesses the request and chooses the appropriate level of accompaniment. The team confirms availability, arrival time and price.

4. We contact the receiving facility and send the medical records needed for the transfer.

5. The team takes charge of the patient and provides the planned monitoring until handover to healthcare staff or relatives at the destination.

Have ready: identity document, prescriptions, recent medical reports, insurance card or certificate, policy number and contact details of the receiving doctor or department. Also mention the floor, whether there is a lift and any access difficulties.

Prices and insurance

The price is confirmed before departure. It depends on the route, level of medical care, presence of a doctor and handling requirements, particularly stretcher assistance. Card payment is possible; arrangements are clarified during planning.

If you have travel insurance, supplementary health insurance or an assistance contract, we can open a case with your insurer and send the necessary medical information. Insurance or assistance linked to a bank card may also be requested, depending on policy conditions and your eligibility.

When the insurer issues a payment guarantee and the provider accepts it, you do not advance the costs covered by that agreement. Excesses, exclusions and uncovered expenses may remain payable by you. Without confirmed cover, payment arrangements are explained before the service. See our insurance page (https://911travelassistance.com/en/insurance).