Step 1 - Immediate contact
- Call or WhatsApp 24/7
- Initial medical assessment
- Patient case opening
International insurance coordination 24/7
Travel insurance and medical coverage in Tunisia - 24/7 support
Direct medical coverage with international insurance, including 24/7 medical and administrative coordination.
Direct medical coverage with international insurance
911 Travel Assistance organizes medical coverage for insured patients in collaboration with international assistance companies and travel insurers.
Our service helps avoid upfront payment when coverage is confirmed by your insurer.
We coordinate the full medical and administrative process from the first contact.
How does coverage work?
Step 2 - Contact with your insurer
- Transmission of required medical data
- Direct exchange with the assistance company
- Coverage validation and authorization
Step 3 - Care organization
- Medical consultation at hotel or home
- Private ambulance dispatch when needed
- Admission to a partner private clinic
- Medical repatriation when clinically indicated
Services covered under a travel insurance plan
- Urgent medical consultation
- Doctor at hotel or home
- Private medicalized ambulance
- Private clinic hospitalization
- Additional diagnostic tests
- International medical repatriation
- Medical follow-up and reporting
All services are delivered according to international medical standards.
Coordination with international insurers and assistance companies
We regularly work with:
- International assistance companies
- European and international travel insurers
- Premium credit-card insurance providers
- Expat and international health insurers
Complete administrative handling
- Medical file opening and follow-up
- Secure transmission of medical reports
- Direct communication with insurance medical advisors
- Billing aligned with insurer requirements
Goal: simplify your coverage and speed up procedures.
If direct coverage is not possible
In some cases, an upfront payment may be required depending on your policy conditions.
We provide:
- Detailed invoice aligned with international standards
- Complete medical report in French or English
- Required documents for faster reimbursement
Card payment available.
Why choose 911 Travel Assistance
Insurance contact and medical emergency 24/7
International medical assistance available 24/7 throughout Tunisia.
Medical coordination 24/7
Open the insurance form
The form is prefilled for insurance coordination and medical coverage.
Immediate emergency