Medical authorship and review
Written and medically approved by Dr Sami Ben Moumen, emergency physician and general practitioner, former public-sector emergency and SMUR physician, Medical Director of 911 Travel Assistance.
Published on 14 November 2026.
Need an ambulance now? Call or WhatsApp: +216 97 911 911. In a life-threatening emergency, call SAMU on 190 first, without waiting for a reply on WhatsApp.
Areas covered in the governorate of Monastir
The governorate has 13 delegations. We attend in each one, at home, in hotels, in clinics or on public roads.
Monastir and the tourist area
Delegation: Localities and landmarks
Monastir: City centre, medina and ribat, marina, Skanès and its hotels, Habib-Bourguiba airport, Khniss
Sahline: Sahline, road to Sousse
Southern coast
Delegation: Localities and landmarks
Ksibet el-Médiouni: Ksibet el-Médiouni, Bennane, Touza
Sayada-Lamta-Bou Hajar: Sayada, Lamta, Bou Hajar
Ksar Hellal: Ksar Hellal
Moknine: Moknine and surrounding areas
Téboulba: Téboulba, fishing port
Bekalta: Bekalta, boundary with Mahdia
Inland areas of the governorate
Delegation: Localities and landmarks
Jemmal: Jemmal, Zaouiet Kontoch
Bembla: Bembla, Menzel Ennour
Ouerdanine: Ouerdanine
Zéramdine: Zéramdine, Mzaougha
Beni Hassen: Beni Hassen
Response times and regional coordination
The response time is given during your call, according to your location and the team's availability.
From Monastir, we also cover Sousse and Mahdia. See our medical assistance in Monastir page and our private ambulance in Sousse article.
When should you call a private ambulance in Monastir?
An emergency at home or in a hotel: feeling unwell, chest pain, breathing difficulty, a fall with significant pain.
Transfer to a clinic or hospital for admission, an examination or a procedure.
Transfer between facilities, in Monastir or to Sousse, Mahdia, Sfax or Tunis.
Hospital discharge: taking a bedbound patient home, with stretcher assistance.
Regular transport: dialysis, radiotherapy or follow-up consultations for an older person or someone with reduced mobility.
Transfer to Monastir Habib-Bourguiba airport for a medically assisted return journey.
Meeting a patient at the airport who is arriving in Tunisia for treatment.
Sudden, persistent chest pain, severe breathing difficulty or loss of consciousness require an immediate call to 190. Do not delay that call to arrange private transport.
An ambulance suited to the patient's condition
Our coordinating physician chooses according to the patient's condition.
Situation: Transport and accompaniment
A patient requiring medical care during the journey: Medically assisted transport with a physician when the condition requires it; monitoring and resources suited to the clinical situation
A stable but bedbound patient: discharge from a clinic, an immobilised fracture, a dependent older person: Patient transport with a trained team and a stretcher
Monastir airport: medically assisted departures and arrivals
Habib-Bourguiba international airport is in Skanès. We provide:
transfer from a patient's hotel or clinic to the airport for medical repatriation on a scheduled flight or air ambulance, coordinating access to the aircraft subject to airport authorisations;
handover to the flight's medical team, including transfer of the medical file;
meeting a patient on arrival and transport to the clinic expecting them;
transfers to Enfidha-Hammamet or Tunis-Carthage airport when the flight departs elsewhere.
Clinics, hospitals and long-distance transfers
In Monastir: transfers to private clinics and the university hospital, with a call to the receiving department beforehand.
To Sousse (approximately 20 km): clinics and university hospitals.
Long distance: Mahdia, Sfax, Kairouan and Tunis, with a physician on board if the patient's condition requires it.
Equipment details are on our medical ambulance page.
What happens when you call
1. Call +216 97 911 911 or message us on WhatsApp. The centre answers 24 hours a day.
2. Give the address or share your location, the patient's age, what is happening and their treatments.
3. The coordinating physician chooses the appropriate ambulance and tells you the response time and price.
4. The team may call you back during the journey to guide you.
5. On arrival: assessment, first aid, then transport to the facility notified in advance.
Have ready: identification, prescriptions and recent medical reports, an insurance card, and someone at the entrance to guide the team.
Prices and insurance
The price is given before the ambulance leaves. It depends on the vehicle type, whether a physician is present and the distance. Payment by bank card is possible.
If you have travel insurance, supplementary health insurance or an assistance contract, we open a case with your insurer. Once cover is confirmed and payment arrangements are agreed, you do not have to advance the covered costs. Deductibles, amounts above the cover limits and excluded services remain payable by you.
Ambulance in Monastir, 24 hours a day
Phone and WhatsApp: +216 97 911 911
Email: contact@911travelassistance.com
This article provides general information and does not replace medical advice.