Nationwide 24/7 coverage
Emergency doctor directly in your room anywhere in Tunisia
911 Travel Assistance provides a premium hotel doctor and urgent home-visit service for international travelers, expatriates and residents in Tunisia.
Our emergency physicians come directly to your hotel room, villa or residence to perform a full medical consultation, start treatment immediately and organize, when needed, a medicalized ambulance or private-clinic admission.
This service avoids unnecessary travel and waiting in hospital facilities, while ensuring fast, structured care aligned with international medical standards.
Every intervention includes a complete medical file usable by travel insurers
Premium medical service for travelers and international patients
Our medical operations are designed for real travel scenarios: acute illness, severe pain, dehydration, trauma, child fever, food poisoning, asthma attacks or decompensation of chronic conditions.
One single contact can organize:
- On-site medical consultation.
- Immediate treatment.
- Additional tests when needed.
- Transfer to a private clinic.
- Coordination with international insurance.
Medical availability 24/7
Key strengths of 911 Travel Assistance
Emergency doctor directly at your hotel
Full medical equipment carried by the physician
Medical report and insurance documents
Multilingual service: French, English, German, Italian, Polish, Czech, Arabic
On-site treatment whenever possible
International medical prescription (INN)
Coordination with private clinics and ambulances
Medical availability 24/7
When is hospitalization required?
Hospitalization is indicated when the situation goes beyond outpatient care or requires continuous monitoring.
Cardiovascular emergencies
- Acute coronary syndrome
- Stroke or TIA
- Suspected pulmonary embolism
- Severe rhythm disorders
- Cardiac decompensation
- Complicated hypertension
Respiratory emergencies
- Respiratory distress
- Severe pneumonia
- Severe asthma attack
- Pulmonary edema
- Suspected pulmonary embolism
Digestive emergencies
- Appendicitis
- Bowel obstruction
- Pancreatitis
- Cholecystitis
- Digestive bleeding
Neurological emergencies
- Consciousness disorders
- Prolonged convulsions
- Suspected meningitis
- Head trauma with warning signs
Trauma and surgery
- Displaced fractures
- Femoral neck fracture
- Multiple trauma
- Deep wounds requiring exploration or debridement
Pediatrics and geriatrics
- Severe dehydration
- Severe bronchiolitis
- Serious infection
- Falls and fractures in elderly patients
- Decompensation of chronic diseases
Medical availability 24/7
What the doctor can do directly at the hotel
Treat immediately and avoid hospitalization when the clinical situation allows.
Complete medical assessment
- Complete clinical examination
- Vital signs measurement
- Oxygen saturation
- Cardio-pulmonary auscultation
- ENT and abdominal examination
- Neurological assessment when required
Treatments possible on site
- Intravenous rehydration infusion
- Analgesic, antiemetic or antibiotic injections
- Wound dressing and care
- Sutures under local anesthesia
- Immobilization for sprains and trauma
- Nebulizers for asthma or bronchospasm
- Skin and allergy care
Rapid tests when indicated
- Strep test
- COVID test
- Urine strip test
Patient journey - intervention workflow
Call or WhatsApp
Assessment of symptoms, location and urgency.
Emergency physician dispatch
Mobilization of the nearest doctor.
Arrival at the hotel with full medical equipment.
On-site treatment or referral
Immediate treatment in the room whenever possible.
Medicalized ambulance organization when required.
Fast hospitalization in a private clinic when indicated.
Official documents and insurance
International prescription.
Detailed medical report.
Insurance-compliant invoice.
Possible coordination with insurer and TPA.
International assistance
Assistance for travelers and travel insurers
911 Travel Assistance specializes in care pathways for international patients.
- Medical case opening and follow-up.
- Comprehensive medical report.
- International prescription.
- Clinical justification of procedures.
- Coordination with travel insurers.
- Direct billing facilitation when possible.
Why choose 911 Travel Assistance
- •International medical coordination center.
- •Experienced emergency physicians.
- •Direct intervention in your room.
- •Capacity to treat on site or organize hospitalization.
- •Private medicalized ambulances.
- •Network of partner private clinics.
- •International insurance coordination.
- •Medical standards aligned with European requirements.
Coverage areas
Operational medical coverage across all Tunisia.
911 Travel Assistance provides continuous medical coverage without geographic limits and responds quickly in tourist areas, major cities, coastal zones, urban centers, inland regions and desert areas.
- Medical consultation at hotel or home.
- Intervention at tourist sites or private residences.
- Tunis, Hammamet, Sousse, Djerba, Monastir, Mahdia, Zarzis, Tozeur, Douz and the Tunisian desert.
Medical coordination 24/7
Request a doctor at your hotel
The form is prefilled for an on-site medical consultation request.
Immediate emergency