Objective

• Reduce time to medical care.
• Secure the initial medical decision.
• Coordinate care with insurers and medical partners.
• Ensure continuity of care throughout Tunisia.

Cases covered:

• Severe accidents and polytrauma.
• Cardiovascular and neurological emergencies.
• Severe infections and respiratory distress.
• Patients requiring intensive care or continuous monitoring.

Specialized coordination

• Orientation toward the appropriate units (ICU, intensive care).
• Organization of urgent medicalized transfers.
• Continuous communication with specialists and insurers.
• Preparation for evacuation or repatriation when needed.

Objective:

Ensure structured, safe care aligned with international medical standards for critical cases.

Medical follow-up:

• Coordination with hospital teams.
• Monitoring clinical progress and treatments.
• Regular transmission of medical updates.
• Organization of additional tests when needed.

International support:

• Communication with families and insurers.
• Translation and transmission of medical reports.
• Organization of discharge or transfer.
• Preparation for repatriation when indicated.

Outcome:

A supervised, monitored and safe hospitalization process through stabilization and patient return.

Medical interventions

• On-site medical interventions.
• Management of geriatric decompensation.
• Decision for hospitalization or in-facility continuation of care.
• Urgent medical assessment in nursing homes.
• Immediate medical care and treatment.
• Organization of medicalized transfers to private clinics when required.

Nursing home management and coordination

• Direct medical management of a nursing facility in Djerba.
• Coordination with nursing homes and medical residences across Tunisia.
• Medical protocols tailored to dependent elderly patients.
• Clinical follow-up and communication with families and insurers.
• Organization of hospital admissions and return-to-facility pathways.

Patient profiles

• Dependent elderly patients.
• Patients recovering after hospitalization.
• International long-stay residents in Tunisia.
• Patients requiring continuous medical monitoring.

Objective

Ensure fast, structured and safe medical care for nursing-home residents in Tunisia, with direct management in Djerba and national coordination between geriatric facilities, private clinics and international insurers.